Service Coordinator

Role: Permanent
Salary: £21,840/ANNUAL
Location: Oldham
Reference: 37451

Are you an experienced administrator who thrives on delivering excellent customer service? Have you been working from home for a while and miss the buzz of the office? If you’re someone that enjoys working in a fast-paced environment and has exceptional communication skills, then this could be the opportunity you’ve been looking for!

Due to the expansion of their existing team, this leading Fire & Security Systems specialist are looking for a Service Coordinator to join them at their Oldham office.

 Responsibilities

  • Log all incoming service requests from customers, via calls and emails
  • Organise and prioritise work to ensure maximum productivity
  • Accept calls on client portals and issue ETAs
  • Ensure that all jobs are allocated and prioritised in a timely manner
  • Effective planning of client PPMs to make sure that SLAs are met

 

 Required

  • At least 2 years’ administration experience within a busy service engineering department or a similar industry
  • Flexible and adaptable to change whilst working in a fast-paced environment
  • Ability to use your own initiative
  • Strong IT skills, including being a competent user of Excel
  • Ability to communicate fluently and confidently with colleagues and customers

 

 

Package

£19,800 - £21,800 (DOE) + benefits

Working Hours

Monday – Friday 08:00-17:00

Location

Oldham

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