Application Engineering Manager

Role: Permanent
Salary: Competitive
Location: Hertfordshire
Reference: 37395

This high-end security systems integrator is looking for a Project Manager to manage multiple, large-scale integrated security projects (access control and IP CCTV) for Enterprise and Blue-Chip clients in the UK and EMEA.

Working both nationally and across EMEA, the company offer projects for integrated IP security. Primarily access control and IP CCTV in commercial premises for key enterprise and blue-chip clients, with projects ranging from £10k - £2m.

 

Job Role Summary:

Reporting to the Director of Professional Services, the Application Engineering Manager is responsible for the day-to-day management, training and development of Application Engineers who provide support for integration and technical projects. Help Manage the P/L whilst ensuring all client and company business needs are met.

 

Responsibilities:

  • Oversee Application Engineering team and work together with Project Management team, to ensure client needs are met with minimal scheduling conflict
  • Responsible for initiating and participating in the hiring efforts for the Application Engineering team
  • Work with Service/Installation Manager in creating a career path for technicians into the AE group
  • Mentor Application Engineers to enhance both technical and general business management skills
  • Empower Application Engineering team to keep up to date with current marketing developments and further their continuous professional development
  • Continually improve quality and efficiency within the organisation
  • Attend meetings with customers and Project Management team to analyse and determine customer needs
  • Troubleshoot system/security network related issues over the phone

 

Skills Required:

  • Experience and understanding of Enterprise Systems architecture
  • Able to navigate system database software to configure and troubleshoot data related issues
  • Understanding of MS SQL is required
  • Knowledge of complete turnkey systems (Software and IT hardware)
  • Understanding of IT/Networking terminology is a plus

 

Package & Benefits:

Salary DOE, plus excellent benefits including healthcare etc

 

Location:

Hertfordshire, UK (Must be willing to travel to the office regularly)

 

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