Apprentice Tech Support Engineer (Blackburn)

Apprentice Tech Support Engineer – Chubb Fire & Security

Build a rewarding engineering career with one of the world’s leading security providers.

Our four-year Level 3 Apprenticeship Programme is designed for people who want to build a rewarding career in a professional field that offers tremendous long-term opportunities.

We will provide you with comprehensive, structured training and work experience that will teach you everything you need to know about being a competent Tech Support Engineer.

Expect your career and earnings to develop at pace, in an environment that offers variety, challenge and job satisfaction.

Salary Details

Year 1 - £13,693.33; Year 2 - £16,818.27; Year 3 - £19,530.89

What you will need

• At least 3 GCSEs or equivalent at Grade 4 or above, including English and Maths.
• Competent IT Skills including Microsoft Office and Outlook.
• You must demonstrate that you have the legal Right to Work in the UK.

Ideally you’ll also have an interest in technology and providing high-quality customer service. We’re looking for individuals who display excellent communication, organisation, and teamworking skills.

About the company

Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees work from 250 branches in 20 countries to make the world a safer place. You will find our solutions covering over 1.3 million customer sites.

About the role

As a Tech Support Engineer you’ll be providing professional support to customers as well as the wider Chubb team via email and telephone. You’ll also assist with product testing, training, and documentation. This office-based role will involve working predominantly on a computer, with several administrative duties including data input, report writing, and updating documentation.

Your training programme

The training will consist of various college blocks covering theory and practical classroom training, as well as on-the-job training shadowing experienced Tech Support Engineers. By the end of your training programme, you’ll know how to confidently support customers and engineers, test products, deliver training, and much more.

Complete the programme and you will join our Head Office team as a fully qualified Tech Support Engineer. Here your training will continue, with close support from our early careers team.

Assessment Process

We run a multi-stage assessment process designed to highlight your relevant skills, qualities, and aptitude. You don’t need any previous experience, but it would be a bonus.

Ways to Apply

1. Apply online with your CV
2. Complete an Application Form - https://forms.gle/ViiNmanMzDK1tqfK8
3. Send your CV to campbell@zitko.co.uk stating which role you are applying for

Find out more

If you want to learn more, please contact Zitko Group, Chubb's recruitment partner.

Campbell Wilson: Campbell@zitko.co.uk