Projects Administrator

Project Administrator

Are you a highly organised person who can juggle many plates and prioritise your workload, to ensure you meet the deadlines within the timelines given? Do you love planning and having a schedule to achieve your goals and priorities in the time you have available? Enjoy working in a fast-paced environment where each day brings new challenges? Then this could be the ideal role for you.

Our client is a fantastic national fire and security installer who service and install CCTV, Access Control, Fire Detection and Intruder Alarms. They’re looking for a Project Administrator to join them at their warm and friendly office in Bournemouth. Flexibility of the role is included with the ability to truly make it your own! Career progression and development is available or the ability to grow your knowledge within the current role if preferred.

We’re ideally recruiting for someone who has previous experience of dealing with clients, planning and or scheduling of diaries although not essential, the right person for the team would be considered.

The role

• Using multiple software packages to coordinate the work and engineers – Training will be provided.
• Booking in jobs with customers and despatching the work to the engineers.
• Despatching parts for the engineers.
• Supplying Risk and Method Statements to the engineers and customers.
• Liaise between Sales, Install/Service Engineers to ensure engineers and customers are aware of any specific requirements on a job.
• Follow up on any incomplete work and additional requests on engineers’ reports.
• Ensure jobs are completed within the quoted time frame, look for alternative work if jobs finish early or have been cancelled and reschedule if works are overrunning.
• Checking engineer reports.
• Ensure the engineers diary is full.
• Keep the Works Excel Dashboard up to date, accurate and tidy.
• Liaising with engineers and customers via phone and email.
• Submitting requests to invoice.
• Liaising with the accounts team regarding invoice queries.
• Receiving goods-in and logging onto the system.
• Stocktake.
• Returning equipment.
• Ability to build strong relationships with engineers and customers.
• Handling incoming calls.
• You will also be tasked with general office administration and undertake additional tasks as requested by the team.

Skills Required

• Intermediate MS Office experience – Word, Outlook and Excel.
• Communication & People Skills.
• Administration experience in time keeping, scheduling and multi-tasking.
• Problem Solving.
• Answering Telephone calls and emails
• Ability to learn quickly and take on tasks outside your skill set.
• Organisational skills.
• Utilising tasks and or calendar reminder functions to progress work.
• Able to work as part of a team with an open and honest approach.
• High attention to detail and able to focus on an action and get tasks completed on time.
• A can-do attitude and the ability to think creatively to solve challenges.

 Remuneration

• £25,000