Technical Support Engineer

Role: Permanent
Salary: £40,000/ANNUAL
Location: Castleford
Reference: 36869

We have a vacancy for a Networking/Technical Support Engineer to assist with pre and post sales in both design and technical queries. This is a great opportunity to join a unique UK manufacturer who are a leading, global provider of various communication transmission solutions. 

Your Job Role Summary:

  • Pre and post-sales support to the sales team.
  • Systems design and high and low-level network design.
  • Working closely with security systems integrators on small and large complex projects.
  • Confidence in customer interfacing and excellent technical knowledge, particularly of ethernet and IP transmission (including ethernet switches, multi-purpose ethernet switch series, POE injectors, IP extenders, video encoders and media converters) is required.
  • Excellent knowledge of Cisco and Juniper very beneficial.

Your Responsibilities:

  • Put together detailed project designs within tight deadlines.
  • Generate technical drawings in Visio to illustrate project designs.
  • Liaise with external customers to ensure that the proposed solutions meet required specifications and determine appropriate system design.
  • Onsite installation and commissioning support.
  • Undertake product testing, customer problem investigations/special engineering configurations.
  • Post-sales technical product support.

Skills Required:

  • You should have a minimum of an ONC in electronic/engineering and some experience of post-sales technical product support. Alternatively, 1 - 3 years’ experience in an engineering related role.
  • If you have Juniper and/or Cisco Certification, this would be highly desirable; there will be a requirement to obtain, develop and maintain Juniper Certification.
  • Familiarity with standard ethernet protocols is required, e.g. OSI 7 layer model; ring healing protocols for redundant network ring topologies; VLANs; PoE; IGMP; SNMP etc.
  • Practical experience with networking products is expected, to include layer 2 media converters and switches and layer 3 switches and routers.
  • Operational knowledge of physical security products, to include analogue and IP CCTV, access control and intrusion panels and their integration and interfacing with networks would be a distinct advantage.
  • You should be PC literate with experience of AutoCAD, Visio, MS Word & Excel etc.
  • Good interpersonal and communication skills.

Package includes death in service, pension, laptop, mobile phone, some remote working available

 

Location

Castleford

You might also like…

  • Contract - CCTV Install - Chester

    Zitko are looking for a contractors to undertake the below assignments: 1 x Security Engineer for Chester City CCTV work installing 2nd fixings NEW cameras in a sub-way Steps...

    Role: Contract
    Salary: £270/DAILY

    View More
  • Contract - CCTV Install - Oldham (Manchester)

    Zitko are looking for a contractors to undertake the below assignments: 1 x Security Engineer for Chester City CCTV work installing 2nd fixings NEW cameras in a sub-way Steps...

    Role: Contract
    Salary: £270/DAILY

    View More
  • Contract - Fire Service Engineer - West London

    Zitko are looking for a Contractor for the below assignment:   Fire Service Engineer - West London -    PPM of Fire and Extinguishers for local clients - Mainly Managed...

    Role: Contract
    Salary: £200/DAILY

    View More
  • Technical Support Engineer

    Globally renowned security manufacturer are looking for their next Technical Support Engineer Immediately!   Are you technically minded? Are you an excellent communicator? Do...

    Role: Permanent
    Salary: £45,000/ANNUAL

    View More
  • EMEA Sales Support Engineer

    Our client is a leading provider of cloud-based solutions, Video Software as a Services, supporting the Video Surveillance and Security industry. This position is a combination of...

    Role: Permanent
    Salary: Competitive

    View More
  • Internal Sales Engineer

    Due to continued expansion, a High Security CCTV Manufacturer are looking for an Internal Sales Engineer Immediately! Boasting over 17 years of UK based manufacturing excellence,...

    Role: Permanent
    Salary: £45,000/ANNUAL

    View More
  • Trainee Security Engineer ( Uxbridge)

    Do you have a strong technical background and a desire to develop new skills? Looking for comprehensive professional development and training opportunities? Pafi ltd are a well...

    Role: Permanent
    Salary: Competitive

    View More
  • Small Works Engineer - Security (Thames Valley)

    Small Works Engineer   Are you a Fire and Security engineer interested in working for an employer who will truly value you as an employee? Are you looking for a competitive pay...

    Role: Permanent
    Salary: £35,000/ANNUAL

    View More
  • Small Works Engineer - Fire (Thames Valley)

    Small Works Engineer   Are you a Fire and Security engineer interested in working for an employer who will truly value you as an employee? Are you looking for a competitive pay...

    Role: Permanent
    Salary: £35,000/ANNUAL

    View More
  • Small Works Engineer (North)

    Small Works Engineer   Are you a Fire and Security engineer interested in working for an employer who will truly value you as an employee? Are you looking for a competitive pay...

    Role: Permanent
    Salary: £35,000/ANNUAL

    View More

Reviews

Visit Us

Visit Us

17a Huntingdon Street,
Cambridgeshire

Call Us

Call Us

01480 473 245