Service Manager - Fire & Security

🔥 Service Manager – Fire & Security

📍 Swindon Area - office based with client visits💼 £40,000 – £45,000 basic D.O.E + £5,000 car allowance💰 OTE £50,000 package + benefits

This is your chance to step into a pivotal Service Manager role where technical knowledge meets leadership impact. We're seeking a proactive, site-based manager who thrives on operational control, team development, and delivering high-quality service across fire and security systems.

🔧 What You'll Be Doing

• Lead and support a small team of skilled engineers, managing their daily workloads, call-outs, and PPM schedules

• Coordinate job bookings, compliance, CRM updates, timesheets, and reporting to ensure smooth service operations

• Work closely with clients, engineers, and suppliers to maintain strong service delivery and meet SLA/KPI targets

• Be a technical escalation point, offering real-time support to your team and office staff

• Drive compliance across NSI, BAFE, and HSE standards, ensuring best-in-class service and safety

✅ What We’re Looking For

• Ideally 3–5 years’ leadership or supervisory experience within the fire & security sector

• Sound technical knowledge of fire and security systems—Texecom, Avigilon, Advanced, 2N, AJAX highly beneficial

• Strong administrative and organisational ability—comfortable managing schedules, reports, and compliance checks

• A confident communicator who can bridge the gap between field teams, office staff, and clients

• Full UK driving licence required; NSI/BAFE certifications preferred

💼 What You’ll Get

• £40,000 – £45,000 basic salary D.O.E

• £5,000 car allowance

• Benefits package + ongoing development opportunities

• The autonomy to run your service team with full operational backing

If you’re ready to bring your technical and leadership skills together in a rewarding, hands-on management role—apply now and make your mark.

craig@zitko.co.uk - 07851517928 - ZCL59249