Administration Manager - Fire and Security Industry - Hampshire

Job Title: Administration ManagerLocation: Fareham , HampshireSalary : £35,000

About the Role:We are looking for an experienced and highly organised Administration Manager to join our dynamic Fire & Security department in Fareham. This is a key leadership role focused on overseeing day-to-day administrative operations, ensuring departmental efficiency, compliance, and exceptional support to both internal teams and external clients.

Key Responsibilities:Team Leadership:

• Lead, supervise, and support a team of administrative professionals

• Manage recruitment and onboarding for admin roles

• Ensure company standards and best practices are maintained across the team

Compliance & Quality Assurance:

• Ensure all processes comply with company policies and relevant industry regulations

• Maintain and monitor compliance in alignment with NSI Gold standards

Cross-Departmental Coordination:

• Work closely with other departments to streamline operations

• Promote clear communication and collaboration to achieve business goals

Customer Service:

• Manage customer enquiries and resolve complaints professionally and promptly

• Foster a customer-first culture throughout the team

Project & Operational Support:

• Support project planning and delivery, including scheduling and resource coordination

• Track project progress and provide updates to relevant stakeholders

Reporting & Performance Monitoring:

• Produce and present regular reports on team performance and administrative activities

• Monitor and ensure achievement of departmental KPIs

What We’re Looking For:

• Proven experience in an administration or office management role

• Strong leadership and team management skills

• Excellent organizational, communication, and problem-solving abilities

• Knowledge of compliance and regulatory standards (NSI Gold experience is a plus)

• Proficient in Microsoft Office and administrative software

Why Join Us?You’ll be part of a supportive and fast-growing team in a business that values quality, service, and integrity. We offer a competitive salary, opportunities for development, and the chance to make a real impact in a thriving department.

Apply today!

Victoria@zitko.co.uk

07354989012