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England

Technical Account Manager

Role: Permanent
Salary: £90,000/ANNUAL
Location: London, UK
Reference: 54985
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Technical Account Manager

Package

  • Home based with some travel required
  • £70K - £85K DOE

About the CompanyOur client is a globally recognised, independent security consultancy specialising in the design and delivery of advanced electronic security systems. They work with high-profile clients across sectors including finance, tech, critical infrastructure, and commercial real estate. With a focus on innovation, risk-led design, and system integration, they are known for delivering complex, large-scale security strategies on a global scale.

We are looking for someone with excellent technical knowledge with security systems (Lenel, C-Cure, Genetec, AMAG, Gallagher etc). Ideally suit someone from an integration background.

Responsibilities

  • Manage client escalations and relationships.
  • Sign off on proposals prepared by Project Managers.
  • Conduct proactive weekly client calls to drive actions and report progress.
  • Manage staff, including PMs or embedded teams for large clients.
  • Identify and develop opportunities through client engagement.
  • Provide strategic oversight of technical and client needs.
  • Collaborate with internal technical experts
  • Support embedded accounts within companies wider teams

Required Experience

  • Background in a technical role (e.g., hands-on experience at the start of your career would be helpful).
  • Experience with larger integrators, ideally those who operate globally.
  • Understanding of global markets within integration.
  • Strong interpersonal and communication skills (written and verbal).
  • Organisational and influencing skills.
  • Commercial awareness, including pricing documentation.
  • Experience managing teams of 2–8 people.
  • Resilient and adaptable in a global environment.
  • Energetic and proactive, with a drive to push opportunities forward.
  • Solid professional with ambition and enthusiasm.

For more information, please contact Steve Gray on: steve@zitko.co.uk or 07903715865

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