Service Desk Manager

Service Department Manager

We are looking for someone to run a busy service desk/department within Integrated Security Systems, to be based from our clients' office in West London.

Although this is a management role, you will be expected to be involved in all aspects of the department (getting stuck in), so it's a very hands-on position. 

Ideally you will already have industry experience, at Managerial level from a similar position but if you feel you tick most of the boxes, please do apply.

You will need:

 - Excellent communication skills

 - To be extremely organised

 - Preferably a Security background

 - To have run a service desk before

 - A confident and pragmatic approach

You will be managing a team of 4 Service Administrators and anywhere between 6-12 Engineers.

Part of your role will be to co-ordinate the Engineers, manage their diaries in line with customer requirements and SLA's etc. 

Package:

£40K - £45K DOE plus benefits