England

Embedded - System Analyst

Role: Permanent
Salary: £50,000/ANNUAL
Location: UK
Reference: 60835

System Analyst

Hertfordshire, UK | £50,000 basic + Benefits | Embedded Client | Enterprise level CCTV & Access Control

We’re working with a leading global security technology business to find a System Analyst to join their growing team. In this role, you’ll make sure access control, CCTV, and other critical security systems keep running smoothly across regional sites—helping protect some of the world’s most important environments.

If you’re passionate about technology and love solving problems, this could be the perfect next step in your career.

What You’ll Be Doing

  • Managing and triaging service tickets from receipt through to resolution.

  • Providing first-line technical support and troubleshooting for access control, CCTV, biometrics, and alarm systems.

  • Coordinating ticket assignment, escalations, and engineering visits.

  • Maintaining accurate documentation, including as-built records and technical configurations.

  • Managing spares stock and overseeing ticket invoice reconciliation.

  • Supporting the development and documentation of processes and procedures.

  • Producing regular service performance reports and responding to ad hoc data requests.

What We’re Looking For

  • At least 5 years’ experience in a service desk or technical support role within the security systems industry.

  • Solid background in troubleshooting and supporting access control, CCTV, and related technologies.

  • Ideally, experience with Lenel OnGuard, Milestone CCTV, biometrics, key management systems, or alarm centers.

  • Familiarity with Windows environments and basic IT networks (LAN/WAN).

  • Great communication skills—you’re comfortable talking to clients and colleagues alike.

  • Self-motivated, organised, and able to manage your workload independently.

 

The Important Stuff:

  • Location: Hertfordshire based office with some hybrid flex 
  • Travel required for certifications and some support visits

  • Salary around £50,000 plus a great benefits package

  • Must be eligible to work in the UK

Reach out to me now:

craig@zitko.co.uk

07851517928

https://www.linkedin.com/in/craighickmanzitko/

You might also like…

  • County Dublin
    Fire & Security Engineer

    Fire & Security Systems Engineer Fire & Security experience is absolutely essential  About the Company We’re a well-established and rapidly growing fire and security...

    Role: Permanent
    Salary: Competitive

    View More
  • California
    Senior EMEA Project Manager

    Senior EMEA Project Manager – Security Systems Integration Letchworth, UK | Full-Time | Enterprise Level Security Systems | Competitive salary D.O.E + £5000 car allowance   ...

    Role: Permanent
    Salary: £65,000/ANNUAL

    View More
  • England
    Embedded - Data Centre Project Manager

    Data Center Project Manager Hertfordshire, UK | up to £80,000 basic + Benefits | Embedded Client | Enterprise level CCTV & Access Control We’re working with a leading...

    Role: Permanent
    Salary: £80,000/ANNUAL

    View More
  • England
    Embedded - Application Engineer

    Application Engineer Hertfordshire, UK | up to £80,000 basic + Benefits | Embedded Client | Enterprise level CCTV & Access Control We’re working with a leading global...

    Role: Permanent
    Salary: £80,000/ANNUAL

    View More
  • England
    Embedded - Technical Delivery Coordinator

    Technical Delivery Coordinator Hertfordshire, UK | £50,000 basic + Benefits | Embedded Client | Enterprise level CCTV & Access Control We’re excited to be partnering with...

    Role: Permanent
    Salary: £50,000/ANNUAL

    View More
  • Texas
    Field Service Technician - San Antonio

    Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride...

    Role: Permanent
    Salary: Competitive

    View More
  • England
    Project Engineer

    Project Engineer – Enterprise Security Systems 📍 Greater London (Hybrid)💰 £45,000 basic (flexible DOE) + Company Vehicle + Door-to-Door Travel Paid I'm working with a...

    Role: Permanent
    Salary: £45,000/ANNUAL

    View More
  • England
    Automation Engineer - Gates, Roller Shutters, Barriers

    Job Title: Gates, Barriers & Roller Shutter Engineer Location: Primarily London (Outskirts of M25) & Southampton Salary: £45,000 - £50,000 per annum About Us: Our...

    Role: Permanent
    Salary: Competitive

    View More
  • England
    Service Engineer (SE)

    Service Engineer London and Southeast   Package: £38,000 - £43,000 basic  £36K - £48K OTE 25 days annual leave Private Medical Various other benefits   About the...

    Role: Permanent
    Salary: £40,000/ANNUAL

    View More
  • England
    Service Manager - Fire & Security

    🔥 Service Manager – Fire & Security 📍 Swindon Area - office based with client visits 💼 £40,000 – £45,000 basic D.O.E + £5,000 car allowance 💰 OTE £50,000...

    Role: Permanent
    Salary: £45,000/ANNUAL

    View More

Reviews

Visit Us

Visit Us

Zitko HQ:
17a Huntingdon Street,
Cambridgeshire

Zitko Ireland:
Sky Business Centre,
Clonshaugh Business & Technology
Park, Dublin 17

Call Us

Call Us

UK: +44 1480 473 245
Ireland: +353 1-2232749
North America: +1 585 207 1501